Request handling
We receive requests, classify issues by priority, log response and resolution time (SLA), and analyze recurring incidents to remove the cause rather than only the symptom.
All services
Technical support audit
Workplace diagnostics and audit of user processes, licenses, and access rights.
Service overview
We help employees get back to work quickly by auditing user processes, access, and licenses while resolving workstation, software, and peripheral issues.
Workplace audit
We check computers, software, and access settings against corporate requirements, audit Active Directory accounts and rights, and verify software licensing.
User infrastructure
We maintain equipment inventory and configure and support remote access (VPN) for employees outside the office.
Related sections
Information systems audit
Comprehensive audit of IT infrastructure, technical requirements, and user processes.
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Audit and cybersecurity
Information security audit, vulnerability scanning, and incident response planning.
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